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Having A Problem With A Friend's Computer


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First, find the IP address for the destination computer: You can find the address from either the source or destination computer: From the source: Go to Backup, click the destination's name Categories General Installation Remote Control Account Licensing Security Use cases Help Videos Documents Submit a ticket Personal Computer Support – Help Friends and Family with Computer Problems Are you the go-to Do I have to manually input the info shown on my iPhone? I have an aunt that would like to make the computer scene, but has given up on all the complications of the learning curve. http://lifehacker.com/5529299/how-to-troubleshoot-your-friends-computers-from-far-away

How To Control Someone Else's Computer From Yours

Once connected, I can do pretty much anything I need to do to help her out: update Windows; install a new printer driver; fix her email; create and organize folders; run Antivirus Software Antivirus software is designed to protect your system against unknown applications and unauthorized Internet activity. Step 3: Check For Conflicts With Your Firewall Or Antivirus Software If you are still unable to connect, it may be because antivirus or firewall software is blocking CrashPlan or the Note: It's possible that computers that were previously connected may experience connectivity issues after an update to the CrashPlan app, your operating system, or either computer's network environment.

Now click the green arrow on the Join side of the screen to start the connection process. 4. Things sometimes go wrongThe third reason why I don't recommend fixing people's computers for free is because if you break it, you bought it. By the time that I arrived home I had a message on my voice mail from the person whose computer I had just upgraded. Free Remote Assistance Software More Options Sure, there are more options, but they're not all ideal.

Also, TeamViewer needs a uid and a pass for a user to connect through a Win Program.But, Join.Me offers screen sharing in a browser window with only a URL shared or How To Remotely Access Someones Computer Windows 7 Windows Remote Assistance Windows has a built-in remote assistance feature designed for just this situation. In this feature we’re going to assume that a friend has just called you up and asked you to help them fix their computer. Article type How-to Stage Final Tags antivirus computer to computer computer to computer backup not working firewall guidetype:crashplan guide manual commands port port conflicts port forwarding telnet © Copyright 2017 Code42

See External Resources for links to commonly used firewalls and antivirus software Open the CrashPlan app. How To Control Another Computer Through Internet Simply enter the following command in the CrashPlan app's Command window: Open theCrashPlan app Double-click theCrashPlanlogo in the upper-right corner The CrashPlan command-line area opens Enter this command: restart Press Enter Just because forcibly uninstalling an application fixed an issue with no problems on your own system doesn't mean you should risk leaving the person you're helping unable to, for example, open It has always worked great and never failed me.

How To Remotely Access Someones Computer Windows 7

I'm pretty sure TeamViewer does this too but I have very very low exposure to that application. http://blog.trendmicro.com/how-to-remotely-access-and-help-mom-with-her-computer-issues/ I prefer Join.Me for a quick time but would keep TeamViewer ready as well on my system. How To Control Someone Else's Computer From Yours There are several screen-sharing programs out there, but most people are familiar with, have installed, or at least know of Skype. How To Remotely Access Someones Computer Windows 10 Even better yet, if they're somehow still stuck on Internet Explorer 6 or some equally antiquated browser, point them to Mozilla Firefox or even Google Chrome to speed up their experience.

If you can't fix it in person, these are the best approaches we've found for troubleshooting from far away. http://resolutemediagroup.com/how-to/help-with-my-parents-computer.html Although I have always tried to help people whenever I can, I have come to the realization that with a few exceptions it is a bad idea to fix people's PCs How is TeamViewer better/different than that? Visual aids, here in particular, become very useful. (If it's a simple program pop-up, you should set their minds at ease and tell them what the problem is and why it's Control Friends Computer From Mine

Answer: Browsing the Internet Is Slow If the internet seems to run slow, ask them how many windows and tabs they have open. Internet Security Avira Support: How to add an exception for a blocked application AVG Support: Exclude file, folder, or website from AVG scanning Port Forwarding Wikipedia article on port forwarding PortForward.com DirectPass remembers it for me and securely logs me into my LogMeIn Internet account when I want to conduct a remote session. http://resolutemediagroup.com/how-to/virus-problem-on-computer-2-help-please.html Important Include the results of the troubleshooting steps above to help our team identify the issue as quickly as possible.

For more tips and advice regarding Internet, mobile security and more, just “Like” Trend Micro Fearless Web Internet Security on Facebook at http://www.facebook.com/fearlessweb. Windows Remote Assistance Windows 10 Copyright © 2006-2017 How-To Geek, LLC All Rights Reserved

Get exclusive articles before everybody else. They'll then need to click the Share button to share their computer with someone, which will give them an access code.

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August 20, 2013 Ryan Burdick I use team viewer for all my remote assistance.

Depending on your configuration, an alternativeport may be used. In the future you may be asked to assist with everything from malware removal to operating system upgrades.6. Chances are there's an easy solution to this one.A few good questions would include: Advertisement When you start-up your computer, does everything take a long time to load?Does it only happen How To Remotely Access Another Computer Over The Internet Enter a question or browse our help topics.

Otherwise, we use Google Hangouts, they share their desktop and I tell them where to move their mouse.

August 19, 2013 Dan Hull Correction Join.me is brilliant

August 19, 2013 Vivek You might also end up using supplies such as blank media or printer ink. I think that fixed the problem! http://resolutemediagroup.com/how-to/problem-rebuilding-computer.html Really neat that you can install TeamViewer on a Linux distro that isn't even installed to your HDD yet.

October 9, 2013 João Serra I normally use ammyy.

The steps below use the default port. I have even had friends who expect me to supply them with the software licenses.10. or access any of our information on either computer Verona Ask your mom if she'll share you with all the other moms who need this. I have never personally run into a problem with this one, but I do know someone who brought a friend's laptop home to fix, only to have his three year old